FAQ

Why can't I skip?

Either you're not in the voice channel with Orpheus, the server has a DJ role, or the server uses vote-skip. Vote-skip is off by default: someone with Manage Server turns it on in /admin setup or on the dashboard's Controls page, and it stays off while DJ-only mode is on. You can always skip a song you queued yourself, unless the server uses DJ-only mode. See who can control playback.

/play said "Nothing found", but the song exists

Orpheus skips results that look like a different version or run the wrong length, and says "Nothing found" if that's all it turned up. Add the version to your search if that's what you want, like /play query: heroes tonight janji slowed, or use /search to pick a result yourself.

Can I paste a YouTube link?

Yes. YouTube and YouTube Music links work with /play like any other link, for one song or a playlist of up to 200. An age-restricted video, or a song from an auto-generated music channel, is found as another copy of the same song. A private or deleted video can't be played, and /play says so.

A link from another service didn't play

Orpheus reads the song's name, artist and length from an Apple Music, Amazon Music or similar link and plays a matching copy. If it can't read the link, it names the service and says so. If it can read the song but can't confirm a copy is the same recording, it queues nothing. Either way, try /play with the song name and artist.

My Spotify link didn't play

Orpheus plays a Spotify song only when it can match its title, artist and length. When it can't, it queues nothing and tells you. Try /play with the song name and artist, or /search. Deezer links work the same way.

My playlist import stopped at 200 songs

One import brings in 200 songs. When a playlist is longer, Orpheus offers to split it across several playlists. See import a playlist.

I blocked a song but it still played

Blocks stop radio, autoplay, /liked play and /play from queuing a song. A playlist, a /search pick or the dashboard can still play it on purpose.

Radio started and nobody ran /radio station

Someone on this server started a station, and stations run until stopped. End it with /stop, /queue clear or Stop the station on the dashboard.

Autoplay is on but the music stopped

Autoplay lets the queue end when it has nothing to go on: it couldn't tell who the recent artists were, everything it found was blocked, or nothing playable turned up. Queue something by a well-known artist and it carries on from there next time.

Why is autoplay playing this artist?

Autoplay carries on from the artists behind the last five songs people asked for, and artists like them. An artist from a few songs back still counts until newer requests push them out.

I liked a song by mistake

/liked remove takes it off your liked songs. The boost your like gave it on the server stays until someone blocks and unblocks the song.

Why did Orpheus leave?

Everyone left the voice channel and 24/7 is off, so it left after a minute. Use /resume in that server within 24 hours to bring the queue back. To keep it in the channel, turn on 24/7 with /admin stay enabled: True.

Someone may also have sent it away. /leave makes it leave even with 24/7 on, and a moderator who disconnects Orpheus from the voice channel stops it and saves the queue, which /resume offers back. In a 24/7 server that also turns 24/7 off. See if someone disconnects Orpheus.

Orpheus paused and said it was muted

Orpheus checks that Discord lets the voice channel hear it. If it is server-muted, has no Speak permission in the channel, or Discord has it suppressed, it pauses the music and posts a notice saying which. Unmute it (right-click Orpheus and untick Server Mute) or give it Speak in that channel, and it carries on by itself. For a suppression, Orpheus rejoins once to clear it. While it can't be heard, /resume gives the reason instead of resuming.

Each server gets one notice at a time, and a new one at most every 10 minutes. If a mute is switched on and off repeatedly, the same notice stays up and is edited, and it comes down once Orpheus has been heard for a minute in a row.

Everyone came back but the music is still paused

Orpheus only resumes music it paused itself. If a person paused it before everyone left, press Resume.

Why did my filter turn off?

Filters switch off when the queue ends and after 3 hours on. Run /filter to turn it back on.

Orpheus stopped after three songs failed

Orpheus pauses after several songs in a row fail to play. Your queue is kept, so press play to carry on. See when a track won't play.

Orpheus says it's under maintenance

If music commands say Orpheus is under maintenance, check the status page. Commands that only change saved things, like /playlist and /admin, keep working.

I can't use some admin commands

/admin stay, /admin autoplay and /admin block undo need Manage Server by default. Someone with Manage Server can open them to other roles in Server Settings, under Integrations, then Orpheus.

Does Orpheus have radio stations?

Yes. 130 named stations by mood, genre, scene, decade and chart, started with /radio station, plus any live internet radio station by name with /radio live. They play 24/7 and they're free. Autoplay and radio explains how a station picks songs.

Can I take my playlists out of Orpheus?

Yes. /playlist export sends any of your playlists as a CSV, text or M3U file. See exporting a playlist.

Does Orpheus need the Administrator permission?

No. It asks only for the permissions it uses, such as viewing channels, sending messages, connecting and speaking in voice, and Create Events, which lets it publish a server event.

Is Orpheus free?

Yes. Playing music with Orpheus is free. There's also a Ko-fi page if you'd like to support Orpheus, and a donation doesn't unlock anything.

Is there an Orpheus Discord server?

Yes. Join it here for help, suggestions, bug reports and status updates. A lofi station plays around the clock in the Lofi voice channel.

Something else is wrong

Start with troubleshooting. If that doesn't fix it, ask in the Orpheus Discord or email support@orpheusbot.app.